VIAIR Corporation offers the most comprehensive line of fractional horsepower DC oil-less air compressors & air accessories for on-road, off-road and for numerous industrial market applications. Since 1998, our quality-engineered compressors and components have become the industry standard for automotive aftermarket applications worldwide.
Location: Irvine, CA
The Sales & Customer Service Associate will be a key inside sales position within VIAIR Corporation. This position will provide daily sales and customer service support for customers across all industries, domestic and international. Successful candidates should have a track record of providing outstanding customer service, with knowledge of the Automotive industry, and some previous experience in sales.
KEY RESPONSIBILITIES: • Provide prompt, excellent customer service and support via email, phone calls, and LiveChat on a daily basis. • Serve as the main and first point of contact for all customer inquiries, including product specifications, technical support, and installation advice. • Manage the customer order process from beginning to end, including: making product recommendations, providing price quotes, processing purchase orders, and confirming inventory stock availability. • Cultivate and grow existing accounts in all market segments. • Go after new accounts across all market segments through cold calls/emails, dealer inquiries, working trade shows, online research, and working with outside sales reps. • Represent VIAIR at industry and/or end-user trade shows by telling show attendees about VIAIR product, answering questions, and following through on sales leads. • Provide warranty service to customer requesting returns on the product. • Support the marketing team's goals and objectives, as needed.
QUALIFICATIONS/EXPERIENCE: • Must have outstanding Customer Service and Sales skills. • Must possess Automotive knowledge, and/or Mechanical knowledge or ability. • Must demonstrate good organizational skills, be an assertive team player with problem solving skills, possess a positive Can-Do attitude, be self-motivated and have strong work ethics. • Must show good verbal and written communication skills. • Must be computer literate and efficient in MS office products, Quickbooks experience is a plus. • A minimum of 3 years of experience is desired.
BENEFITS: • Full benefits (medical and dental insurance) upon 60 days of employment, and 401K eligibility after 1 year of full time employment.
Additional Salary Information: Open / TBD based on experience
Internal Number: 011918
About Viair Corporation
ABOUT VIAIR CORPORATION:
VIAIR Corporation offers the most comprehensive line of fractional horsepower DC oil-less air compressors & air accessories for on-road, off-road and for numerous industrial market applications. Since 1998, our quality-engineered compressors and components have become the industry standard for automotive aftermarket applications worldwide